Medical Assistant Training Series
Medical assistants perform administrative and clinical tasks to keep the offices of physicians running smoothly. The duties of medical assistants vary from office to office, depending on location and size of the practice and the practitioner’s specialty. Medical assistants who perform administrative tasks have many duties. They update and file patients’ medical records, fill out insurance forms, and arrange for hospital admissions and laboratory services. They also perform tasks less specific to medical settings, such as answering telephones, greeting patients, handling correspondence, scheduling appointments, and handling billing and bookkeeping. Medical assistants also may arrange examining room instruments and equipment, prepare orders, maintain supplies and equipment, and keep waiting and examining rooms neat and clean. Medical assistants constantly interact with other people and may have to handle multiple responsibilities at once. Most full-time medical assistants work a 40-hour week. Medical assistants deal with the public; therefore, they must be neat and well-groomed and have a courteous, pleasant manner. They must also be able to put the patient at ease and explain physicians’ instructions. They must respect the confidential nature of medical information. Clinical duties require a reasonable level of manual dexterity and visual acuity.
For more information, contact:
Claire Loeblein, Program Assistant
Tel. 443.840.1389, email: firstname.lastname@example.org